Recognizing Suspicious Activity course artwork

TRUE-06 // FLIGHT PLAN READY

Trust & Identity // Fraud & identity mission

Recognizing Suspicious Activity

Train frontline employees to distinguish routine irregularities from meaningful account, billing, or traffic warning signs.

35 minutes$59 individual seat✓ completion certificate
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ByteU DEPARTMENT Fraud & identity Trust & Identity TRUE-06

BUILT FOR THE PEOPLE DOING THE WORK

Who should take this course?

Support, billing, sales, and network operations employees.

Carrier fundedYour organization purchases and assigns access. Cadets—your enrolled employees—never pay.

AFTER THIS MISSION

Your team will be able to:

  1. 01Recognize observable suspicious-activity indicators
  2. 02Document observations clearly and completely
  3. 03Escalate discreetly without tipping off the customer

READY TO ASSIGN TRUE-06?

Put this skill into your team’s learning plan.

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